Refund policy

At African Birthday Gift, we specialize in personalized video content, which means each order is custom-made based on the information you provide.

🎥 No Refunds on Completed Orders

Due to the personalized nature of our services, we do not offer refunds once the video has been created and delivered.

✍️ Order Changes

If you need to make changes to your order, please contact us ASAP. Once production has started, changes may not be possible.

⚠️ Incorrect Information

We are not responsible for errors in the video caused by incorrect details (name, message, etc.) submitted by the customer.

🔄 Revisions

We may offer minor revisions if there is a mistake on our end.

📩 Contact Us

If you have any concerns, please contact us at:
info@africanbirthdaygift.com