FAQs

👉 Frequently Asked Questions ❓

 

📦 Orders & Delivery

❓ How long does it take to receive my video?

We deliver within 24–48 hours depending on demand.

❓ How will I receive my video?

Your video will be sent via Email or WhatsApp.

❓ Can I order for someone in another country?

Yes! Our videos can be delivered worldwide 🌍

🎨 Customization

❓ Can I customize the message?

Yes, your video is 100% personalized with your message, name, and details.

❓ Can I add my own song?

Yes, you can provide a song name or link.

❓ What kind of photos should I upload?

Use clear, high-quality photos for best results.

 

🔁 Changes & Support

❓ Can I edit my order after placing it?

Yes, but only if production hasn’t started yet.

❓ Can I request changes after delivery?

Minor edits may be possible depending on the situation.

 

 🔒 Privacy 

❓ Will my video be shared publicly?

Only with your permission. You can choose “No” during checkout.